Legal

Privacy Policy

Effective January 1, 2026 · Last Updated September 2026

Garage Door Repair Danville (“we,” “us,” or “our”) operates the website garagedoorrepairdanville.net. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us for service.

Information We Collect

Information You Provide Directly

When you contact us by phone, contact form, or email, we may collect: your name, phone number, email address, service address, and details about your garage door issue. This information is used solely to respond to your inquiry and schedule service.

Information Collected Automatically

When you visit our website, we automatically collect certain technical information including: IP address, browser type and version, pages visited, time and date of visit, and referring website. This information is collected through standard web server logs and analytics tools.

Cookies

Our website may use cookies — small text files stored on your device — to improve your browsing experience and analyze website traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of our website may not function properly.

How We Use Your Information

We use the information we collect to:

• Respond to service inquiries and schedule appointments
• Provide garage door repair and installation services
• Send service confirmations and follow-up communications
• Improve our website and customer service
• Analyze website traffic and usage patterns
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

How We Share Your Information

We may share your information in the following limited circumstances:

Service providers: We may share information with third-party vendors who assist us in operating our website or conducting our business. These vendors are contractually obligated to keep your information confidential.

Legal requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights or the safety of others.

Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Third-Party Services

• Google Analytics: Used to analyze website traffic. Google’s privacy policy is available at policies.google.com/privacy.
• Google Maps: Our website may display Google Maps. Google’s privacy policy governs their use of data.
• RankMath SEO: Used for search engine optimization. No personal data is shared with RankMath from visitor interactions.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain customer contact information for as long as necessary to provide services and fulfill the purposes outlined in this policy, or as required by law. Contact information related to completed service calls is generally retained for 3 years for warranty and service record purposes.

Your Rights — California Residents

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the following rights:

• Right to Know: You may request information about the personal data we have collected about you and how we use it.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You may request correction of inaccurate personal information.
• Right to Opt-Out: You have the right to opt out of the sale of your personal information. We do not sell personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, contact us at the information below. We will respond to verified requests within 45 days.

Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

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